dvd drive not showing up in device manager

Enter Device Manager (Windows Key+R, devmgmt.msc Ģ. The Driver stack for the Optical Drive can be refreshed from device manager.ġ. Interestingly, sometimes the Driver stack used for this purpose can become corrupted or otherwise encounter problems. The Drive capabilities used to determine this are part of the built-in Driver. Vista, 7, and 8 all correctly identify a drive as a DVD-RW Drive even with an Audio CD in the drive. Windows XP and Later correctly identify media types (XP) and/or drive types (Vista,7,8). Windows through to 2000 identified all Optical Disc Drives as Compact Disc or CD-ROM Drives. Please help! Where can I find the driver for the drive? How can I go about fixing this issue? I tried the sfc /scannow as well and it shows that there are corrupt files, which could not be fixed. I believe I deleted all the strings associated with the driver key!! Then tried the Microsoft tool, which must have installed the generic driver which causes the DVD drive to be recognised as a CD ROM instead. The driver is not available on the HP site, so tried the regedit option. The Device Manager picks it up as an 'Unknown Device' and is shown as 'NCB XYB09 QNKX SCSI CdRom Drive'. The Device Manager detects it as a CD ROM and obviously the Windows generic driver doesn't work.

When I try to play a CD/DVD, the light comes on and spins but then shows 'Please insert a disk into HD DVD-ROM Drive (F:).Ĥ. It's detected in My Computer as HD-DVD ROM.ģ. The drive is Model TS-L632N/HPMH - I think this is Toshiba?Ģ. Please find the relevant details below:ġ.

The DVD RW drive on my HP Pavilion dv9700 series (9920us) is not working.

Dvd drive not showing up in device manager